Residents, Eviction Assistance, Renters|

The Rent Stabilization Ordinance (RSO) allows the Secretary of Housing and Urban Development (HUD), which is both the owner and the plaintiff, to recover possession of rental units in order to vacate the property prior to a sale.

What to Expect

You will receive a Letter of Introduction from the Housing + Community Investment Department (HCIDLA) advising you that an application of Intent to Evict has been filed by HUD. The letter will indicate the following: Type of eviction; Case Number – for example LD050000; Assigned Analyst name and contact information; Contact Information to City’s Relocation Consultant Paragon Partners.

Your case will be referred to the City’s Relocation Consultant, Paragon Partners. Paragon Partners will be contact you to conduct an over-the-phone interview and provide you with transportation and support during your relocation.

The purpose of the interview is to determine the following:

Notice of eviction

You are entitled to a 60-Day Notice of Eviction if you have occupied your rental unit for a year or more or a 30-Day Notice of Eviction if you have occupied your rental unit for less than a year, in accordance with State Law.

Relocation Assistance

You may be entitled to relocation assistance feesPlease contact Paragon Partners at (888) 899-7498 to determine the amount of relocation fees you are entitled to, otherwise the determination will be based on the information provided by your Landlord.

If you disagree with the relocation assistance determination, you have the right to appeal the determination within 15 days of the issuance of the relocation determination issued by Paragon Partners.

​If you are entitled to relocation assistance, the property owner should provide you with your relocation assistance payment within 15 days of service of the eviction notice. This payment can be made either directly to you or through an escrow account.

If you have any questions on this process, please contact your assigned analyst (provided on the HCIDLA correspondence).

Appealing the relocation assistance determination

​All parties have a right to appeal the Paragon Partners Tenant Relocation Determination within 15 calendar days from the date of their determination.  Appeals must be received by HCIDLA with the completed Appeal Form and the $200 filing fee made payable to “City of Los Angeles.”

There is a low income exemption waiver for the $200 appeal fee. To qualify for an exemption from the appeal filing fee, the applicant’s annual household earnings must be no more than 50% of the median income in the Los Angeles area.  If you do not qualify for an exemption, you must submit the $200 filing fee before an appeal can be scheduled.

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