Online Services
Welcome to the Los Angeles Housing Department’s (LAHD) Online Services hub
For your convenience, LAHD has designed online applications to save you time and improve processing time.
Choose the option you are seeking assistance with, and proceed to complete the required fields all the way through completion and submission. Where a payment is required, this can also be done online and in most cases with no additional fees for processing.
In all options below, you will be required to create an account (if you do not already have one), and contact information such as email to receive activation link, correspondence or confirmation emails during the process of using one of the applications below. Be sure to save any login information so that you may use for future access.
If you have any questions or need further assistance, you may contact LAHD at: Los Angeles Housing Department Hotline: 1-866-557-7368, or at: Ask-Housing (https://lahd.service-now.com/ask-housing)
ANGELENO ACCOUNT – Housing Department Online Services
Access Housing Department and other Citywide services online through the Angeleno Account.
Ask Housing
For all your questions, concerns, or inquiries please click “Submit a Question”. You need an Angeleno account to submit an inquiry. If you do not have an account please click here to sign up for an Angeleno Account.
Housing Department Appointment Scheduler
For Residents and Rental Property Owners
Schedule an in-person or virtual appointment for LAHD representative assistance. (All in-person visits to any of LAHD’s public counters require an appointment).
File the Disclosure Notice and Buyout Agreement
For Rental Property Owners
Submit disclosure notice and buyout agreements via our tenant buyout online system.
HOUSING DEPARTMENT ONLINE SERVICES
Access online services available through Housing’s online applications.
Affordable & Accessible Housing Registry
For Residents and Rental Property Owners
For Residents to search for accessible and affordable housing in the City of Los Angeles, and for Owners/Property Managers to list affordable and accessible rental properties.
Capital Improvement
For Rental Property Owners
Apply to recover costs from capital improvements made to rental units or common areas of the housing complex.
Bills - Pay Here
For Rental Property Owners
A one-stop account access to pay fees, manage billing, register new or remove properties, automatically receive RSO certificates, request exemptions, upload forms and documents, and access up to three years of account history. Use credit/debit cards or ACH (E-check) with 2.49% and $0.45 service fee, respectively.
File a Complaint
For Residents
Think your rent is being illegally increased, or that you are being illegally evicted? File a complaint and let a Housing Investigator assess the matter.
Foreclosure GeoRegistry
For Rental Property Owners
Explore this interactive public portal and map that tracks the status of residential properties in foreclosure, including related information and complaints across Los Angeles.
Foreclosure Online Registry
For lenders, beneficiaries or trustees who hold or have an interest in a deed of trust of a property in foreclosure must register the property with the City, use this portal to register / de-register properties in foreclosure, pay related fees, update changes of information or submit monthly inspection reports, click ‘CONTINUE’.
Just and Reasonable
For Rental Property Owners
The Los Angeles Just and Reasonable guidelines allow an increase in rent when a landlord’s current year’s Net Operating Income (NOI) is less than his/her base year’s NOI adjusted for inflation.
Land Use
For Rental Property Owners
Access online services related to land use covenants and other LAHD services related to certain state laws and City ordinances with housing requirements.
Luxury Exemption
For Rental Property Owners
Apply for a Luxury Exemption Certificate, the property owner needs rental records from 1978 to document the rent charged on or before May 31, 1978, to determine if they exceeded certain levels.
Primary Renovation Program
For Rental Property Owners
Apply to recover costs from primary renovations made to rental units or common areas of the housing complex.
Rehabilitation Program
For Rental Property Owners
Apply to recover costs for rehabilitation work completed on a rental unit or common area to comply with an Order from LAHD, LA Department of Building & Safety, LA Fire Department, or County Health Department due to a change in the Housing Code, or to repair damage from a natural disaster (e.g. fire).
Rent Registry
For Rental Property Owners
Submit the annually required rental registry, including rent amount and tenancy information for a property.
Report a Code Violation
For Residents
Are your living conditions unsafe or unhealthy? File a Code complaint and let an inspector assess the situation.
Seismic Retrofit
For Rental Property Owners
Apply to recover costs from mandatory seismic retrofits made to rental units or common areas of the housing complex.
Tenant Habitability Program (THP)
For Rental Property Owners
Access the online application for the Tenant Habitability Program (THP) that property owners or managers must submit before starting any work related to Seismic Retrofits or Primary Renovation.
File an Accessibility Complaint
For Residents
File a complaint related to accessibility and discrimination based on a disability.
Presente una queja de moratoria de desalojo de RSO o COVID-19
For Residents
¿Piensa que su alquiler está siendo incrementado ilegalmente o que está siendo desalojado ilegalmente? Presente una queja de moratoria de desalojo o RSO y deje que un investigador de vivienda evalúe el asunto.
